Privacy Policy

Salonat , Inc., together with our subsidiaries and affiliates (collectively, “Salonat” “we” “us” or “our”) care about your privacy and are committed to protecting your personal information. At Salonat, we want you to contribute to and use our websites, mobile and desktop applications, and/or our related services (collectively the “Services”). We pledge to be transparent about the personal information we process and collect from you. You are encouraged to read this Privacy Policy to understand what we do with the personal information we collect from you. This Privacy Policy applies to any personal information you provide to us, or that we collect through our Services. By accessing or using any part of our Services, you agree to the collection and use of your personal information according to the terms set forth in this Privacy Policy.

Personal Information Collected

While visiting our websites and applications we may collect the following personal information from you:

• Internet Data: IP address, device ID, browser type, browsing history, website interactions, cookies and web beacons.
• Geolocation Data: IP address and geo-location.

Additionally, when you create a Salonat account or use our Services, we may collect the following additional personal information from you:

• Personal Identifiers: Full name, email address, phone number, physical address, and mailing address.
• Mobile Device and Mobile Browser. You may adjust settings on your mobile device and mobile browser regarding cookies and sharing of certain information, such as your mobile device model or the language your mobile device uses, by adjusting the privacy and security settings on your mobile device.  Please refer to the instructions provided by your mobile service provider or mobile device manufacturer.
• Commercial Information: Home search history, home information, home tours, offer history, co-buyer information, home listing details, and credit card information.
• Inferences: Social network profiles and inferences from those profiles.

This information may be collected from you in the following ways.

• Interactions with Our Websites & Applications: You provide us with personal information when you create or login to your account via our websites or applications. Additionally, we automatically collect data based on how you use our websites and applications utilizing cookies and other analytics tools.
• Direct Communications with Us: You provide us with personal information when you contact our customer service representatives through email or phone.
• Real Estate & Financial Transactions: You provide us with personal information when you buy or sell a home, complete loan documentation, or engage in other Salonat Services.
• Other Sources: Information which may be received from other sources such as social media platforms and third party providers.

Cookies and Similar Technologies

Cookies are bits of electronic information that can be transferred to your computer or other electronic device to uniquely identify your browser. When you use the Services, we may place one or more cookies on your computer or other electronic device. Salonat's third-party ad servers, ad network providers, and third-party advertisers (“Salonat Ad Providers”) may also use cookies, web beacons, or similar technologies (“Ad Technologies”) to provide you with advertisements that you may see on the Services or on other affiliated websites. We have broken up our cookies into categories to help you understand what they do.

• Essential: These cookies are required to use our Services. For example, they are necessary to access our website and login to your account.
• Performance: These cookies track how you interact with our website. For example, these cookies let us know which pages on our website load slowly or are not optimized for mobile use. We use this information to make improvements to our user experience.
• Functionality: These cookies track information about you to make using our website easier. For example, we may retain information such as your browser and language preferences.
• Marketing and Analytics: These cookies help us create targeted advertising experiences on our website. For example, third-parties may use cookies to deliver advertisements to you based on your visit to Salonat’s websites and use of our Services.

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to browser “do not track” signals. However, you may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. For this reason we recommend you keep cookies activated. For more information about our use of cookies please see our Cookie Notice.

Usage of Personal Information

Salonat uses the personal information collected from you for a variety of purposes, including but not limited to the following:

• To provide you with Services and customer support;
• To operate our business, which includes, without limitation, using your information (i) to process transactions, (ii) to manage and enforce contracts with you or with third parties, and (iii) to manage our corporate governance, compliance and auditing practices;
• For internal marketing purposes;
• To monitor, analyze, improve and develop our Services and to create and test new Service features;
• To provide a more customized user experience;
• To validate user information provided to us for fraud and risk detection purposes;
• To prevent, identify and address fraudulent or other illegal activity and security issues;
• To comply with laws, rules and regulations; and
• For any other purpose for which you expressly authorize us to use your information.

Disclosure of Personal Information

Salonat does not rent or sell your personal information to third parties. However, we may disclose your personal information to our subsidiaries, affiliates, service providers, business partners, and other third-party processors to provide you with Services. For example, if you choose to contact a homeowner to tour or make an offer on a home through the Services, your personal information may be transmitted to the homeowner to complete the task you requested through the Services. Further, if you advertise a home for sale through the Services, Salonat may provide your personal information to individuals interested in touring or making offers on your home. Salonat CANNOT GUARANTEE THAT ALL HOME TOUR REQUESTS OR OFFERS ARE GENUINE. YOU HEREBY CONSENT TO THE RELEASE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH ALL HOME TOUR REQUESTS OR OFFERS, AND FURTHER AGREE TO HOLD Salonat HARMLESS FROM ANY LIABILITY OR DAMAGES YOU MAY SUFFER AS A RESULT OF SUCH RELEASE.

We may also share your information with third parties when necessary to comply with any requirement of law, regulation, legal process, or enforceable governmental request, enforce or investigate a potential violation of the Terms of Use, exercise our legal rights or defend against legal claims, detect, prevent, or otherwise respond to fraud, security or technical concerns, support auditing and compliance functions, protect the rights, property, or safety of Salonat, its users, or the public against harm, facilitate the financing or insuring of our business, complete a merger, acquisition, or any form of transfer or sale of our business or assets, or as otherwise permitted or required by law.

Please be aware that the information that you choose to post to a public area of the Services, including Home Advertisements, will not be protected by this Privacy Policy because you have made an active choice to make that information public. Salonat IS NOT RESPONSIBLE FOR PROTECTING ANY PERSONAL INFORMATION YOU CHOOSE TO SUBMIT IN ANY PUBLIC AREA OF THE SERVICES.

Real Estate Information

Salonat strives to provide access to and improve real estate information available to the general public. For example, we make certain details of your real estate transactions with Salonat available to other Salonat users in an anonymous fashion to assist our users with information-backed decision making. Where third-party service providers assist us in providing you with Services, we may allow you to comment on the quality of service provided by these third parties through ratings and reviews. Salonat may post, remove, or edit any reviews submitted by you at its sole discretion.

Email Communications

You may receive emails and text messages (collectively, “Communications”) from Salonat for a variety of reasons. For example, you may receive an email or text from Salonat if you took an action through the Services such as advertising a home for sale or requesting to tour or make an offer on a home. You can manage your receipt of certain communication by following the instructions included in communication or by modifying your notification preferences under Account Settings. Please note that, even if you unsubscribe from certain communications, we may still contact you with important transactional or administrative information.

Third-Party Websites

Our Services may contain links to other sites that are not operated by us. If you click on a link to a third-party site, you will be directed to their site. WE ASSUME NO RESPONSIBILITY FOR THE CONTENT, PRIVACY POLICIES OR PRACTICES OF ANY THIRD PARTY SITES OR SERVICES AND WE STRONGLY ADVISE YOU TO REVIEW THE PRIVACY POLICY OF EVERY WEBSITE YOU VISIT.

Storage, Security and Retention of Information

Salonat stores your personal information on servers located in the United States of America, but may transfer your personal information to other countries outside of the United States for the purposes described in this Privacy Policy. We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of personal data will take place to an organization or a country unless there are adequate controls in place including the security of data and other personal data.

We maintain physical, electronic, and procedural safeguards reasonably necessary to ensure the protection of your personal information against loss, misuse, disclosure, and alteration. Our employees are educated on security protocols to ensure the safe and proper handling of your personal information. Only authorized employees are allowed access to stored personal information, and only for the explicit uses described in this Privacy Policy.

Although we do our best to protect your personal information, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal identification information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed. Please do your part in protecting your personal information against unauthorized use. Keep your account password safe and confidential, and be sure to sign off when finished using a shared computer. Also scan your computer regularly for viruses, malware, and spyware.

By using our Services, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security breach involving your personal information, we may attempt to notify you electronically by sending an email to you. To withdraw your consent to receive electronic notice of a data breach, please email us at privacy@Salonat.qa

Salonat will retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless otherwise required by contract or law. Anonymous and aggregated information may be stored indefinitely.

Children’s Privacy

Salonat does not knowingly collect personal information from any person under the age of 16. If you use our Services, you represent that you are at least the age of majority under the laws of the jurisdiction of your place of residence. If you believe your child has provided us with personal information, please alert us at privacy@Salonat.qa. If we learn that we have collected personal information from a minor, we will promptly take steps to delete such information and terminate the minor’s information.

Your Privacy Rights

If you are a resident of certain states or countries, you may have the right to:

• Obtain information regarding the collection, processing, and sharing of your personal information;
• Access the personal information we have obtained about you, if any;
• Correct your personal information;
• Delete your personal information;
• Request an electronic copy of your personal information; and/or
• Object to or opt out of the use of your personal information for certain purposes.

To submit a privacy subject request, please contact us at privacy@Salonat.qa. Any request you submit to us is subject to an identification and verification process. We will make commercially reasonable efforts to identify personal information that we collect, process, store, disclose, and otherwise use and to respond to your applicable privacy rights requests. If we cannot comply with a request, we will explain the reasons in our response. We will not discriminate against individuals who exercise these rights.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You should check back for the most current version before relying on any of the provisions in this Privacy Policy. If we make any material changes to how we treat your personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on our website’s home page. Your continued use of our Services after such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by the modified Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.

Contacting Salonat

If you have any questions about this Privacy Policy or Salonat’s privacy practices, please contact us at:

Salonat Marketing

Lusail, Manarat Lusail Tower

Floor 17, Office 1701

P.O Box 20140 Lusail - Qatar
 

privacy@Salonat.qa